Terms of Service

Last updated: 07 April 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website at www.raspsys.com, the products, and the professional services offered by RASPSYS LLP ("we", "us", "our", "RASPSYS"). By accessing our website, using our products, or engaging our services, you agree to be bound by these Terms.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not accept these Terms, please do not use our website, products, or services.

2. About RASPSYS LLP

RASPSYS LLP is a limited liability partnership registered in India, providing Salesforce consulting, CRM implementation, data migration, system integration, mobile application development, website development, and related technology services and software products.

3. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable local, national, or international laws or regulations
  • Transmit unsolicited or unauthorised advertising, promotional material, or spam
  • Attempt to gain unauthorised access to any part of the website, its servers, or any system or network connected to it
  • Introduce viruses, trojans, worms, logic bombs, or other malicious or technologically harmful code
  • Reproduce, duplicate, copy, sell, or exploit any portion of the website without our express written permission
  • Scrape, crawl, or use automated tools to extract data from the website beyond what is permitted for standard search engine indexing

We reserve the right to terminate or restrict your access to the website at our sole discretion, without notice, for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

4. Professional Services

Engagements for Salesforce consulting, CRM implementation, data migration, system integration, mobile app development, website development, and other professional services are governed by a separate written service agreement or statement of work ("SOW") entered into between RASPSYS LLP and the client. In the event of any conflict between these Terms and a signed SOW, the SOW shall prevail.

Nothing on this website constitutes a binding offer to provide services. All service engagements are subject to:

  • A written scope of work or engagement letter agreed by both parties
  • Applicable fees and payment terms as set out in the relevant agreement
  • Resource availability at the time of engagement

5. Software Products

RASPSYS LLP offers software products including SFDC File Exporter and SFDC File Manager. Use of these products is subject to their respective End User Licence Agreements ("EULAs") or product-specific terms provided at the point of purchase or installation. Key points:

  • SFDC File Manager is offered as a Salesforce native application. Use is subject to Salesforce platform terms and the product's AppExchange listing terms.
  • SFDC File Exporter is a licensed desktop application. A valid licence is required for use beyond any free trial period. Licences are non-transferable unless otherwise agreed in writing.
  • We grant you a limited, non-exclusive, non-transferable licence to use our software products solely for your internal business purposes.
  • You may not reverse engineer, decompile, disassemble, or attempt to derive the source code of our software products.

6. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of RASPSYS LLP or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited licence to access and use the website and its content for personal, non-commercial informational purposes only. This licence does not include:

  • Any resale or commercial use of the website or its content
  • Any collection and use of product listings, descriptions, or pricing
  • Any derivative use of the website or its content
  • Any use of data mining, robots, or similar data gathering tools

The RASPSYS LLP name, logo, and all related product names are trademarks of RASPSYS LLP. You may not use our trademarks without our prior written consent.

7. Client-Owned Data and Confidentiality

In the course of providing services, we may receive access to your business data, Salesforce org data, or other confidential information. Any data you provide to us remains your property. We process client data in accordance with our Privacy Policy and any applicable data processing agreements.

Both parties agree to keep confidential any non-public information received from the other party in connection with a services engagement, and not to disclose such information to third parties without prior written consent, except as required by law.

8. Payment Terms

Payment terms for professional services are set out in the applicable SOW or engagement letter. General terms apply unless otherwise agreed:

  • Invoices are due within 30 days of the invoice date
  • Late payments may attract interest at 5% per month
  • We reserve the right to suspend services for accounts with overdue balances exceeding 14 days
  • All fees are exclusive of applicable taxes (including GST, VAT, or withholding tax) unless otherwise stated

For software product purchases, payment is required at the time of purchase unless otherwise agreed. All sales are final unless a defect or error in the product is demonstrated.

9. Warranties and Disclaimers

Our website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

  • The website will be uninterrupted, timely, secure, or error-free
  • The results obtained from use of the website will be accurate or reliable
  • The quality of any information, products, services, or other material obtained through the website will meet your expectations

Professional services are provided with reasonable care and skill. Specific warranties applicable to a services engagement are set out in the relevant SOW.

10. Limitation of Liability

To the fullest extent permitted by applicable law, RASPSYS LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including, without limitation, loss of profits, data, goodwill, or business — arising out of or in connection with:

  • Your use of or inability to use our website, products, or services
  • Any unauthorised access to or alteration of your data
  • Any third-party content, conduct, or services accessed via links on our website

Our total aggregate liability to you for all claims arising under or in connection with these Terms shall not exceed USD 100. Specific liability caps for professional services engagements are set out in the applicable SOW.

Nothing in these Terms excludes or limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless RASPSYS LLP and its partners, officers, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of our website or services, your violation of these Terms, or your infringement of any third-party right.

12. Third-Party Links and Services

Our website may contain links to third-party websites or services. These links are provided for your convenience only. We have no control over the content or privacy practices of those sites and accept no responsibility for them. Inclusion of a link does not imply endorsement by RASPSYS LLP.

Our products and services may integrate with or depend upon third-party platforms including Salesforce, Dell Boomi, MuleSoft, and others. Use of such platforms is subject to their respective terms of service, and we are not responsible for changes, outages, or policy updates on those platforms.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. The courts of Greater Noida / Gautam Buddha Nagar, Uttar Pradesh shall have exclusive jurisdiction over any disputes arising from or in connection with these Terms.

For clients located outside India, we will endeavour to resolve disputes amicably as mutually decided by both parties.

14. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof, the parties shall first attempt to resolve the matter through good-faith negotiation for a period of 30 days after written notice of the dispute is provided.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date at the top of this page. Your continued use of our website or services after changes take effect constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

16. Termination

We may terminate or suspend your access to our website or products immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our website and products will immediately cease.

Provisions that by their nature should survive termination — including intellectual property rights, disclaimers, limitation of liability, and governing law — shall survive any termination of these Terms.

17. Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged in writing by RASPSYS LLP.

18. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements or product licences, constitute the entire agreement between you and RASPSYS LLP with respect to the use of our website, products, and services, and supersede all prior communications and proposals, whether oral or written.

19. Contact Us

If you have any questions about these Terms, please contact us: