Manufacturers run on systems that rarely talk to each other - ERP, production, dealer networks, and field service all hold a piece of the truth. RASPSYS connects them into one CRM your commercial team can actually sell from.
Most manufacturing CRM projects fail for the same reason: the CRM becomes a second place to type data that already lives in the ERP. We start from the integration, not the interface.
Bi-directional sync between Salesforce and SAP, Dynamics, NetSuite, or Oracle so pricing, inventory, and order status are live in the CRM.
Experience Cloud portals that give your channel partners self-service quoting, order tracking, and co-marketing assets.
Salesforce CPQ configured for engineered-to-order products, volume tiers, and approval chains that reflect how you actually price.
Schedule, dispatch, and equip field engineers with the asset history, work orders, and parts data they need on site.
Pipeline and forecast models that account for long sales cycles, framework agreements, and call-off orders.
Traceable case management for defects, recalls, and customer complaints with a full audit trail.
A structured engagement model that de-risks delivery and gets working functionality into your team's hands early.
We map your ERP, production, and channel systems and find where the sales-critical data actually lives.
A CRM data model built around your product hierarchy, channel structure, and order lifecycle.
Middleware or native connectors built and tested against real order and inventory volumes.
Phased launch by region or business unit, with dealer onboarding and sales enablement.
Ongoing releases as product lines, pricing, and channel strategy evolve.
Most of our manufacturing clients begin with a short discovery call rather than a full proposal. RASPSYS LLP will review your current systems, tell you what is realistically achievable, and give you an honest view of scope and cost - with no obligation.
We are a Salesforce and CRM consultancy serving clients across the UK, US, UAE, Canada, and Australia - with delivery teams that work in your time zone.
We have connected Salesforce to SAP, NetSuite, Dynamics, and bespoke MES systems - the hard part is our starting point.
Teams supporting manufacturers across the UK, US, UAE, Canada, and Australia, working in your time zone.
Direct, dealer, distributor, and OEM models - we have built CRM for all four and know where they conflict.
The questions manufacturing organisations ask us most often.
No, and it should not. Salesforce is where you manage customers, opportunities, quotes, and service. Your ERP remains the system of record for inventory, production, and financials. The value comes from integrating them properly so your commercial team sees live ERP data without leaving the CRM, and orders flow back without re-keying. We scope that integration in the first phase of every manufacturing engagement.
Through deal registration and territory rules configured in Salesforce. Partners register opportunities through an Experience Cloud portal; the system checks for existing claims, applies your protection window, and routes exceptions to a channel manager. You get an auditable record of who brought the deal, which removes most of the arguments before they start.
Yes. Salesforce CPQ handles configurable products, but engineered-to-order usually needs guided selling plus a bridge to your engineering or configurator system. We have built both - rule-based configuration inside CPQ for catalogue products, and integration to external configurators where the logic is too complex to replicate.
A single-region Sales Cloud deployment with ERP integration typically runs 10-16 weeks. Adding CPQ, a partner portal, or field service extends that to 20-30 weeks. We phase delivery so your team gets working functionality early rather than waiting for a single large go-live.
End-to-end Salesforce implementation, customisation, and managed services.
Connect Salesforce to the ERP, finance, and operational systems you already run.
See how RASPSYS LLP supports organisations across every sector we serve.
Book a free 30-minute call with a RASPSYS consultant who has delivered manufacturing CRM.
We will map your systems and tell you honestly what integration will take.