Donor Management
A complete donor record covering giving history, engagement, relationships, and communication preferences.
- Household and relationship tracking
- Full giving history and recurring gifts
- Major donor pipeline management
🤝 Non-profit & NGO
Spend Less Time on Admin and More on Your Mission
Non-profits carry enterprise complexity on charity budgets - donors, grants, volunteers, programmes, and reporting obligations. RASPSYS implements Salesforce so your team manages all of it in one place.
What We Deliver
Salesforce Capabilities Built for Non-profit
We work within the constraints non-profits actually have: limited budget, limited technical staff, and a board that needs to see impact. Salesforce's donated licences make the platform viable - good implementation makes it useful.
Fundraising & Campaigns
Plan, run, and measure appeals across channels with attribution you can report on.
- Campaign hierarchy and goal tracking
- Multi-channel appeal management
- Return on fundraising investment
Grant Management
Track grants from application through reporting deadlines, so nothing lapses unnoticed.
- Application and award pipeline
- Milestone and reporting deadlines
- Restricted fund tracking
Volunteer Coordination
Recruit, schedule, and recognise volunteers without spreadsheets and group email.
- Volunteer profiles and skills
- Shift scheduling and sign-up
- Hours tracking and recognition
Programme & Impact Reporting
Record programme delivery and outcomes so impact reporting comes from data, not memory.
- Beneficiary and service tracking
- Outcome measurement
- Board and funder reporting
Payment & Platform Integration
Connect your donation forms, payment processors, and email platform to the CRM.
- Online donation form integration
- Payment processor reconciliation
- Email platform sync
How We Work
Our Delivery Approach for Non-profit
A structured engagement model that de-risks delivery and gets working functionality into your team's hands early.
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Understand
We learn your programmes, funding model, and what your funders require you to report.
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Configure
Nonprofit Cloud or NPSP configured to your constituents, funds, and programmes.
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Migrate
Careful migration of donor and giving history - the data your fundraising depends on.
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Train
Hands-on enablement for teams who are usually not full-time systems people.
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Support
Affordable ongoing support as programmes and funding change.
Not Sure Where to Start With Non-profit CRM?
Most of our non-profit clients begin with a short discovery call rather than a full proposal. RASPSYS LLP will review your current systems, tell you what is realistically achievable, and give you an honest view of scope and cost - with no obligation.
Why RASPSYS
Why Non-profit Organisations Choose RASPSYS LLP
We are a Salesforce and CRM consultancy serving clients across the UK, US, UAE, Canada, and Australia - with delivery teams that work in your time zone.
Sector-Aware
We understand restricted funds, soft credits, and the reporting funders actually ask for.
Global Delivery
Supporting non-profits and NGOs across the UK, US, UAE, Canada, and Australia.
Budget-Conscious
Scoped to make the most of donated licences and limited implementation budget.
FAQs
Frequently Asked Questions
The questions non-profit organisations ask us most often.
Salesforce.org provides ten donated Sales or Service Cloud subscriptions to eligible non-profits, with discounted pricing above that. Eligibility and terms vary by country, and the donation covers licences only - implementation, integration, and support are separate. That is usually still a dramatically lower total cost than commercial CRM, but it is worth budgeting realistically rather than assuming the whole system is free.
It depends on where you are starting. NPSP is mature, widely used, and well understood, with a large ecosystem of add-ons. Nonprofit Cloud is Salesforce's newer platform-native direction with stronger programme and outcome management. For a new implementation we will assess both against your requirements; for an existing NPSP org, migration is rarely worth it unless you need the newer capabilities.
Yes, and this is the part that deserves the most care. Giving history, soft credits, household relationships, and recurring gift schedules all need to survive the move intact, because they underpin your fundraising. We profile the source data first, agree the mapping with your fundraising team, and run test migrations before touching production.
Restricted and designated funds are modelled so that every gift carries its restriction, and reporting can show fund balances and how restricted money has been spent. This is a common gap in generic CRM implementations and a common audit finding, so we treat it as a core requirement rather than a customisation.
Explore More
Related Services and Industries
Salesforce Consulting
End-to-end Salesforce implementation, customisation, and managed services.
System Integration
Connect Salesforce to the ERP, finance, and operational systems you already run.
All Industries
See how RASPSYS LLP supports organisations across every sector we serve.
Ready to Get Your Time Back for the Mission?
Book a free 30-minute call with a RASPSYS consultant.
We will discuss your programmes and what a right-sized Salesforce implementation would cost.