Salesforce for Higher Education & EdTech

Salesforce Education Cloud & EDA Implementation

Support students from first enquiry to lifelong alumni with Salesforce Education Cloud. RASPSYS LLP implements the Education Data Architecture (EDA) for universities, colleges, and EdTech organisations — enabling recruitment, enrollment, academic advising, and alumni engagement on a single connected platform.

Education Cloud Capabilities for the Full Student Lifecycle

From prospective student recruitment through graduation and lifelong alumni engagement, RASPSYS LLP configures Education Cloud to support every stage of the student journey.

Education Data Architecture (EDA) Setup

Deploy and configure Salesforce's Education Data Architecture — the open-source data model foundation for higher education — that provides pre-built objects for contacts, affiliations, courses, terms, and academic programmes designed for educational institutions.

  • EDA installation and core object configuration
  • Course, term, and programme object setup
  • Affiliation and relationship model configuration
  • EDA settings and behaviour configuration

Student Recruitment & Admissions

Build a CRM-driven recruitment pipeline that tracks prospective students from initial enquiry through application, interview, offer, and enrollment — with automated nurture communications and recruiter dashboards that prioritise the highest-potential prospects.

  • Prospect pipeline and application tracking
  • Recruiter activity and outreach management
  • Automated nurture journey configuration
  • Application status and offer workflow automation

Enrollment & Onboarding

Streamline the enrollment and pre-arrival experience with automated task management, document collection workflows, and personalised communication sequences that guide new students through everything they need to do before their first day.

  • Enrollment checklist and task automation
  • Document submission and verification workflows
  • Pre-arrival communication journey setup
  • Student orientation scheduling integration

Academic Advising & Student Success

Give academic advisers and student success teams a 360-degree view of each student — academic progress, engagement history, at-risk indicators, and advising appointments — so they can intervene early and support students who need help before they disengage.

  • Student 360 profile and academic timeline
  • At-risk indicator and alert configuration
  • Advising appointment scheduling and notes
  • Student case management and referral tracking

Alumni Engagement & Fundraising

Keep graduates connected and engaged with targeted alumni programmes, reunion events, mentoring initiatives, and fundraising appeals — all managed in the same Salesforce platform as student records for a seamless lifelong relationship.

  • Alumni record migration and clean-up
  • Giving programme and campaign management
  • Mentoring and networking programme tracking
  • Alumni portal setup with Experience Cloud

SIS & LMS Integration

Connect Salesforce with your Student Information System (SIS) and Learning Management System (LMS) to sync enrolment data, academic records, and course completions — giving CRM users up-to-date academic context without duplicating data across systems.

  • SIS data sync (Banner, Ellucian, PeopleSoft)
  • LMS completion and progress integration
  • API and middleware integration design
  • Data governance and single-source-of-truth design

Education Cloud Implementations That Put Students First

Education institutions are not businesses, and they should not be forced to use business CRM configurations. RASPSYS LLP's experience with the Education Data Architecture and education-sector workflows means your implementation will actually fit how your institution operates.

  • EDA and Education Cloud specialist experience
  • Understanding of higher education recruitment and advising processes
  • SIS and LMS integration capabilities
  • Serving education clients across EMEA and APAC
  • Affordable models designed for education-sector budgets

Frequently Asked Questions

The Education Data Architecture (EDA) is a free, open-source Salesforce managed package developed by Salesforce.org that provides a purpose-built data model for educational institutions. It replaces the standard Salesforce Account/Contact model with objects and relationships tailored to education — including Course Offerings, Course Connections, Terms, Affiliations, and more.

For most higher education institutions implementing Salesforce, EDA is the recommended foundation — it avoids the need to build these structures from scratch and ensures compatibility with other education-sector apps built on the same foundation. RASPSYS LLP will assess whether EDA or a standard Salesforce configuration is the right fit for your specific use case and institution type.

Salesforce Education Cloud is a CRM, not a student information system. It is designed to complement your SIS, not replace it. Your SIS (Banner, Ellucian, PeopleSoft, etc.) manages official academic records, registration, grades, and financial aid. Salesforce manages relationships, communication, recruitment, advising, and engagement.

The integration between the two systems is where the real value is created — your advisers get academic context from the SIS surfaced in Salesforce, and your recruitment team can see enrolled student data without needing SIS access. RASPSYS LLP designs this integration as part of every Education Cloud engagement.

Yes. Salesforce.org provides the Education Cloud and related products at significantly discounted pricing for eligible educational institutions through the Power of Us programme. Eligible institutions also receive 10 free licences to get started. The programme covers universities, colleges, K-12 schools, and EdTech organisations meeting the eligibility criteria.

RASPSYS LLP can assist you through the Power of Us application process and help you understand the full licence cost before any implementation commitment is made.

Absolutely. While Salesforce Education Cloud is used by large universities globally, smaller colleges, professional training providers, and EdTech companies also benefit significantly — particularly for CRM-driven student recruitment, enrollment management, and alumni engagement where the cost of a dedicated enterprise SIS is not justified.

RASPSYS LLP designs implementations that are appropriately sized for the institution — starting with the highest-value use cases (typically recruitment and enrolment) and expanding capabilities over time as the team's Salesforce proficiency grows.

Ready to Connect Your Campus with Education Cloud?

Book a free Education Cloud consultation with RASPSYS LLP. We will understand your student journey, your current systems, and design an implementation roadmap that serves your institution's goals.