Customers and partners rely on email for updates that should be available through secure self-service. RASPSYS helps you move forward with salesforce experience cloud, a clearly defined scope, and a delivery plan shaped around your priorities and budget.
Customers and partners rely on email for updates that should be available through secure self-service.
Create role-based portals connected to CRM records, knowledge, requests, and relevant business workflows. Start with the work that matters most, with a clear view of what will be delivered and how success will be assessed.
Reduce routine status enquiries and manual handoffs while keeping sensitive information behind appropriate access controls. The opportunity depends on your current processes, platform costs, and adoption; establish a baseline before deciding what to change.
Discuss Your Requirements
Give customers a branded self-service portal where they can raise support cases, track status, browse knowledge articles, and manage their account - reducing inbound support volume significantly.
A dedicated partner portal for channel sales teams - with deal registration, lead distribution, marketing assets, training content, and pipeline visibility that keeps your partner network engaged and productive.
An internal portal that connects employees to business data, HR processes, knowledge resources, and team collaboration tools - all within a secure, branded Salesforce environment.
A branded B2B ordering portal backed by Salesforce data - giving business customers a self-service ordering experience with product catalogues, personalised pricing, and order history.
Yes. Experience Cloud supports custom domains, custom CSS, and fully branded themes - so your portal looks and feels like part of your own website, not a Salesforce page. We work with your design team to implement your brand identity, or we can provide UX design as part of the engagement.
Experience Cloud uses Salesforce's sharing and security model to control data visibility. External users only see records that are explicitly shared with them - via sharing rules, account relationships, or portal user permissions. We configure the sharing model carefully to ensure customers see their own data and nothing else.
A standard customer self-service portal typically takes 8-14 weeks. A more complex partner community with deal registration, lead management, and custom LWC components may take 3-5 months. We provide a detailed scope and timeline after an initial requirements workshop.
Software projects fail on communication far more often than on technology. These are the outcomes our clients see, and the commitments behind them.
If that is how you want to work with a delivery partner, the next step is a short conversation — no pitch deck, no obligation.
Define priorities around your operating model, customer journeys, and the teams using your platform.
Plan integrations and data flows across CRM and business applications to reduce fragmented processes.
Agree scope, review milestones, and validate releases with stakeholders before moving into production.
Support adoption with practical documentation, training, and clear ownership of day-to-day operations.
Review evolving requirements and maintain a practical roadmap for support, optimisation, and future releases.
Choose an affordable path into salesforce experience cloud. Discuss a focused project, phased delivery, or ongoing support based on the work you need and the capacity you already have.
Separate launch requirements from later improvements. A smaller, useful first phase helps control initial spend and gives your team evidence for the next investment.
Ask for deliverables, assumptions, dependencies, and exclusions in your proposal. Review third-party licences and ongoing operating costs alongside implementation effort.
Agree review points, acceptance criteria, access responsibilities, and handover needs. Clear ownership and documented decisions help you stay in control as delivery progresses.
Tell us about your current setup, main bottleneck, and target timeline. We can discuss an appropriate starting scope and the trade-offs behind your options.
Request a Scoped ProposalTell us about your audience, your data, and what you want users to be able to do. We'll design an Experience Cloud site that delivers real value.