Deliver connected, patient-centred care with Salesforce Health Cloud. RASPSYS LLP implements Health Cloud for healthcare providers, payers, and life sciences organisations — from patient management and care coordination to clinical data model configuration and system interoperability.
RASPSYS LLP configures Health Cloud to support the full patient and member journey — from intake through care coordination, ongoing engagement, and outcomes tracking.
Configure Health Cloud's Person Account and Patient data model to provide care teams with a unified, 360-degree view of every patient — including demographics, care history, upcoming appointments, and active care plans — on a single screen.
Implement structured care plans that assign tasks, goals, and interventions to the right care team members — enabling proactive, coordinated care delivery that reduces gaps and improves patient adherence.
Connect Salesforce Health Cloud with your electronic health record (EHR) system and other clinical platforms using HL7 FHIR APIs, MuleSoft Accelerators for Healthcare, or custom integration middleware.
Leverage Health Cloud's pre-built clinical objects — Conditions, Medications, Allergies, Procedures, and Observations — to capture structured clinical data that supports population health analysis and regulatory reporting.
Design and implement the data access model, field-level security, and audit trails required for healthcare environments — ensuring that patient data is accessible to authorised care team members and protected from unauthorised access.
Extend Health Cloud with patient-facing portals and automated engagement journeys — appointment reminders, care plan updates, follow-up communications — that improve adherence and reduce administrative burden on care teams.
Healthcare organisations face unique CRM challenges — complex data models, stringent data governance, and the need to integrate with clinical systems that were never designed to talk to each other. RASPSYS LLP brings both Salesforce expertise and healthcare domain understanding to every Health Cloud engagement.
Salesforce Health Cloud is designed to support HIPAA compliance requirements and Salesforce will sign a Business Associate Agreement (BAA) with qualifying customers. However, HIPAA compliance is a shared responsibility — Salesforce provides the technical and administrative safeguards in the platform, but the customer is responsible for configuring it correctly and ensuring their own processes and staff training meet HIPAA requirements.
RASPSYS LLP implements Health Cloud with a compliance-first configuration approach — including appropriate data access controls, audit logging, and security settings — and can support your team in documenting the configuration for compliance purposes. We recommend engaging your compliance officer throughout the implementation process.
Yes. Health Cloud is designed to integrate with EHR systems through HL7 FHIR APIs, which are now the standard interface for healthcare data exchange. Common integrations include Epic, Cerner, Allscripts, Meditech, and custom EHR platforms.
RASPSYS LLP designs integration architectures that sync relevant clinical and administrative data between your EHR and Health Cloud — typically patient demographics, appointments, diagnoses, medications, and care team assignments — while keeping clinical documentation in the EHR where clinicians expect to find it. MuleSoft Accelerators for Healthcare provide pre-built connectors that significantly reduce integration build time.
Health Cloud scales across organisation sizes. Smaller providers such as speciality clinics, telehealth companies, and community health organisations use Health Cloud successfully — often starting with a focused implementation (for example, patient intake and care coordination) before expanding. The licence costs are a consideration for smaller organisations, and RASPSYS LLP will provide honest guidance on total cost of ownership during the assessment phase.
For very small organisations, a more standard Salesforce Service Cloud configuration with healthcare-specific customisation may provide 80% of the value at a lower licence cost — an option we will explore with you if appropriate.
A focused Health Cloud implementation covering patient management, care plans, and basic care team workflows typically takes 12–16 weeks. Implementations that include EHR integration, population health analytics, or patient portal development run 20–28 weeks depending on integration complexity and the number of clinical data sources involved.
RASPSYS LLP uses a phased approach — go live with core care coordination first, then expand to integration and advanced analytics in subsequent phases — to deliver value quickly and reduce project risk.
Book a free Health Cloud consultation with RASPSYS LLP. We will assess your current systems, understand your care coordination goals, and design an implementation roadmap that fits your organisation.