Disconnected CRM and operational applications leave teams reconciling customer and transaction information manually. RASPSYS helps you move forward with microsoft dynamics 365, a clearly defined scope, and a delivery plan shaped around your priorities and budget.
Disconnected CRM and operational applications leave teams reconciling customer and transaction information manually.
Configure Dynamics workflows and connect the Microsoft applications and business systems that support your processes. Start with the work that matters most, with a clear view of what will be delivered and how success will be assessed.
Reduce duplicate entry and review the fit of licences, integrations, and existing Microsoft capabilities. The opportunity depends on your current processes, platform costs, and adoption; establish a baseline before deciding what to change.
Discuss Your Requirements
Lead and opportunity management, sales process automation, and AI-powered insights configured for your sales team - with deep integration to Outlook, Teams, and Microsoft 365.
Case management, knowledge base, omni-channel routing, and SLA configuration for customer service teams - with a unified agent console that surfaces full customer history.
Dynamics 365 Business Central implementation for financial management, supply chain, inventory, and project management - connected to your CRM for a unified business view.
Extend Dynamics 365 with Power Apps, Power Automate, and Power BI - building custom applications, automated workflows, and management dashboards without heavy custom development.
Both are enterprise-grade platforms. Dynamics 365 is typically the stronger choice when you are already a Microsoft shop - heavily using Microsoft 365, Azure, Teams, and Power BI - as the native integrations reduce friction significantly. Salesforce is typically preferred when you need the broadest ecosystem of third-party apps, deeper out-of-the-box CRM features, or when you are not invested in the Microsoft stack. We are platform-agnostic and will give you an honest recommendation based on your specific situation.
Yes. Salesforce to Dynamics 365 migration is one of the most common migrations we handle. We export data from Salesforce (including all custom objects, attachments, and activities), map it to the Dynamics data model, and load it using Microsoft's data import tools and APIs. We include a full reconciliation report after migration.
Yes. We offer monthly managed support retainers for Dynamics 365 - covering user management, configuration changes, report creation, workflow maintenance, and system monitoring. Retainer clients also benefit from priority response times and access to our broader development and integration team when needed.
Software projects fail on communication far more often than on technology. These are the outcomes our clients see, and the commitments behind them.
If that is how you want to work with a delivery partner, the next step is a short conversation — no pitch deck, no obligation.
Define priorities around your operating model, customer journeys, and the teams using your platform.
Plan integrations and data flows across CRM and business applications to reduce fragmented processes.
Agree scope, review milestones, and validate releases with stakeholders before moving into production.
Support adoption with practical documentation, training, and clear ownership of day-to-day operations.
Review evolving requirements and maintain a practical roadmap for support, optimisation, and future releases.
Choose an affordable path into microsoft dynamics 365. Discuss a focused project, phased delivery, or ongoing support based on the work you need and the capacity you already have.
Separate launch requirements from later improvements. A smaller, useful first phase helps control initial spend and gives your team evidence for the next investment.
Ask for deliverables, assumptions, dependencies, and exclusions in your proposal. Review third-party licences and ongoing operating costs alongside implementation effort.
Agree review points, acceptance criteria, access responsibilities, and handover needs. Clear ownership and documented decisions help you stay in control as delivery progresses.
Tell us about your current setup, main bottleneck, and target timeline. We can discuss an appropriate starting scope and the trade-offs behind your options.
Request a Scoped ProposalWhether you're evaluating Dynamics 365 or ready to start, our team will help you select the right modules, scope the implementation, and deliver it without surprises.