Keep your Salesforce org running at peak performance without hiring a full-time administrator. RASPSYS LLP provides certified, on-demand Salesforce admin support - from day-to-day user requests to complex configuration changes and security reviews.
Our certified administrators handle every aspect of ongoing Salesforce management, keeping your team productive and your data secure.
Onboarding new users, managing licence assignments, updating profiles and permission sets, and ensuring the right people have access to the right data - handled same-day.
Adding fields, updating page layouts, creating reports and dashboards, adjusting workflows - configuration changes handled through a managed ticket queue with agreed SLAs.
Regular security reviews, access audits, and configuration of field-level security and sharing rules to keep sensitive data protected and compliant with internal policies.
Proactive monitoring of your Salesforce org's health - storage limits, API usage, governor limits, and scheduled jobs - so issues are identified and resolved before they impact your team.
A full-time Salesforce Administrator costs upwards of £40,000-£60,000 per year in the UK, or $65,000-$90,000 in the US - plus benefits. Our managed admin service gives you certified expertise at a fraction of that cost, with no recruitment delays and no single point of failure.
Our retainer covers all standard Salesforce administration tasks: user management, configuration changes, report and dashboard creation, automation maintenance, security reviews, and org monitoring. Each retainer includes a monthly health report and a defined number of hours per month - unused hours can roll over (up to a cap) to account for uneven demand.
Our standard SLA for urgent requests (user lockouts, critical data issues, broken automations) is a same-business-day response. For routine configuration changes, our SLA is 2-3 business days. Exact SLAs are agreed in your retainer contract and can be adjusted based on your operational requirements.
Yes. We are granted system administrator access to your Salesforce org (with full audit trail logging) and work directly in your environment. All changes are tracked, documented, and communicated via a shared change log so you always have full visibility of what was changed and why.
Yes. We include a paid onboarding session where we document your org's current state, understand your processes and priorities, and ensure a smooth handover. We can start responding to tickets within a week of onboarding completion.
Tell us about your org size and support needs - we'll recommend the right engagement model.