Managed Salesforce Admin

Dedicated Salesforce Administration - Expertise Without the Overhead

User requests, data quality issues, and unmanaged automation accumulate when platform ownership is stretched. RASPSYS helps you move forward with salesforce administration, a clearly defined scope, and a delivery plan shaped around your priorities and budget.

Make salesforce administration work harder for your business

User requests, data quality issues, and unmanaged automation accumulate when platform ownership is stretched.

Manage access, configuration, reports, data hygiene, and release checks through a prioritised administration backlog. Start with the work that matters most, with a clear view of what will be delivered and how success will be assessed.

Where the cost-saving opportunity starts

Reduce repetitive admin work and review underused configuration before paying for additional tools or custom development. The opportunity depends on your current processes, platform costs, and adoption; establish a baseline before deciding what to change.

Discuss Your Requirements
CRM specialists reviewing platform configuration and support needs
A focused starting point: your workflows, priorities, and the people using the solution.

Everything Your Salesforce Org Needs to Run Smoothly

Our certified administrators handle every aspect of ongoing Salesforce management, keeping your team productive and your data secure.

User Management

Onboarding new users, managing licence assignments, updating profiles and permission sets, and ensuring the right people have access to the right data - handled same-day.

  • User provisioning and deactivation
  • Profile and permission set management
  • Licence tracking and optimisation
  • SSO and MFA configuration

Configuration & Customisation

Adding fields, updating page layouts, creating reports and dashboards, adjusting workflows - configuration changes handled through a managed ticket queue with agreed SLAs.

  • Custom fields, objects, and layouts
  • Reports, dashboards, and list views
  • Validation rules and formula fields
  • Flow and Process Builder maintenance

Security & Compliance

Regular security reviews, access audits, and configuration of field-level security and sharing rules to keep sensitive data protected and compliant with internal policies.

  • Organisation-wide defaults and sharing rules
  • Field-level security reviews
  • Login history and access monitoring
  • GDPR and data retention configuration

Org Health Monitoring

Proactive monitoring of your Salesforce org's health - storage limits, API usage, governor limits, and scheduled jobs - so issues are identified and resolved before they impact your team.

  • Storage and data volume monitoring
  • API limit and usage tracking
  • Scheduled job and automation monitoring
  • Monthly org health reports

The Smart Alternative to a Full-Time Hire

A full-time Salesforce Administrator costs upwards of £40,000-£60,000 per year in the UK, or $65,000-$90,000 in the US - plus benefits. Our managed admin service gives you certified expertise at a fraction of that cost, with no recruitment delays and no single point of failure.

What You Get With RASPSYS

  • Dedicated certified Salesforce administrator
  • Agreed SLAs for change requests and support tickets
  • Access to our broader team of developers and architects when needed
  • Monthly reporting on org health, ticket volumes, and completed work
  • Continuity - no knowledge gaps from staff turnover
  • Flexible capacity - scale up during busy periods

Flexible Engagement Models

  • Monthly Retainer - Fixed hours per month for predictable costs and continuous admin cover.
  • On-Demand Support - Pay for the hours you use, ideal for light-touch admin needs.
  • Project-Based - Short-term admin support during an implementation, migration, or audit project.

Salesforce Administration Service - Common Questions

Our retainer covers all standard Salesforce administration tasks: user management, configuration changes, report and dashboard creation, automation maintenance, security reviews, and org monitoring. Each retainer includes a monthly health report and a defined number of hours per month - unused hours can roll over (up to a cap) to account for uneven demand.

Our standard SLA for urgent requests (user lockouts, critical data issues, broken automations) is a same-business-day response. For routine configuration changes, our SLA is 2-3 business days. Exact SLAs are agreed in your retainer contract and can be adjusted based on your operational requirements.

Yes. We are granted system administrator access to your Salesforce org (with full audit trail logging) and work directly in your environment. All changes are tracked, documented, and communicated via a shared change log so you always have full visibility of what was changed and why.

Yes. We include a paid onboarding session where we document your org's current state, understand your processes and priorities, and ensure a smooth handover. We can start responding to tickets within a week of onboarding completion.

Built Around People, Not Just Platforms

Software projects fail on communication far more often than on technology. These are the outcomes our clients see, and the commitments behind them.

If that is how you want to work with a delivery partner, the next step is a short conversation — no pitch deck, no obligation.

Business alignment

Define priorities around your operating model, customer journeys, and the teams using your platform.

Connected systems

Plan integrations and data flows across CRM and business applications to reduce fragmented processes.

Controlled delivery

Agree scope, review milestones, and validate releases with stakeholders before moving into production.

User enablement

Support adoption with practical documentation, training, and clear ownership of day-to-day operations.

Ongoing improvement

Review evolving requirements and maintain a practical roadmap for support, optimisation, and future releases.

Specialist support. A scope that fits your budget.

Choose an affordable path into salesforce administration. Discuss a focused project, phased delivery, or ongoing support based on the work you need and the capacity you already have.

Start with the essentials

Separate launch requirements from later improvements. A smaller, useful first phase helps control initial spend and gives your team evidence for the next investment.

Know what you are paying for

Ask for deliverables, assumptions, dependencies, and exclusions in your proposal. Review third-party licences and ongoing operating costs alongside implementation effort.

Build trust through visibility

Agree review points, acceptance criteria, access responsibilities, and handover needs. Clear ownership and documented decisions help you stay in control as delivery progresses.

Tell us about your current setup, main bottleneck, and target timeline. We can discuss an appropriate starting scope and the trade-offs behind your options.

Request a Scoped Proposal

Need a Reliable Salesforce Admin Without the Full-Time Cost?

Tell us about your org size and support needs - we'll recommend the right engagement model.